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Your Complete Guide to NDIS Consumables

Understanding NDIS funding for healthcare products doesn't have to be complicated. This guide explains everything you need to know about purchasing continence, wound care, and personal care products with your NDIS plan.

What are NDIS consumables?

NDIS consumables are low-cost, everyday items that you use regularly and need to replace. They're products that help you with daily living activities related to your disability.

The key distinction is between consumables and capital items. A wheelchair is a capital item - it's a significant one-time purchase that lasts years. Continence pads are consumables - they're used regularly and need frequent replacement.

Examples of consumables relevant to Angel Link include:

  • Continence pads, liners, and protective underwear
  • Wound dressings and bandages
  • Personal care and skin care products
  • Protective equipment and gloves

💡 Quick Tip: Consumables are items under $1,500 that you use regularly and need to replace.

Consumables fall under the "Core Supports" budget category in your NDIS plan, specifically under "Consumables." This budget is separate from other categories like Capacity Building or Capital items.

What Products Are Covered by NDIS?

Continence Products

NDIS Code: 03_093018070_0103_1_1

Wound Care Supplies

NDIS Code: 03_093021078_0103_1_1

Popular products:

Personal Care Items

NDIS Code: 03_093045133_0103_1_1

Popular products:

What's NOT Covered

  • • Feminine hygiene products (periods are not disability-related)
  • • Cosmetic skin care
  • • Standard grocery items
  • • Items over $1,500 without pre-approval
Friends with wheelchair enjoying time together in the park

Understanding Your NDIS Plan Type

Your plan type affects how you shop and pay for consumables. Here's how each type works:

Plan-Managed

What it is: A plan manager handles your NDIS funding and pays providers on your behalf.

How it works at Angel Link:

  1. 1. Shop and checkout normally
  2. 2. Enter your NDIS number and plan manager email at checkout
  3. 3. We automatically send NDIS-compliant invoice to your plan manager
  4. 4. Plan manager pays us from your NDIS funds
  5. 5. You receive products, no upfront payment needed

Best for: People who want convenience and don't want to handle claims.

Self-Managed

What it is: You manage your own NDIS funding and budget.

How it works at Angel Link:

  1. 1. Shop and checkout normally
  2. 2. Enter your NDIS number at checkout
  3. 3. Pay us directly (credit card, PayPal, etc.)
  4. 4. We send you NDIS-compliant invoice
  5. 5. You submit invoice to NDIS for reimbursement

Best for: People who want control and flexibility over spending.

NDIA-Managed

What it is: NDIS manages your plan directly through the myplace portal.

How it works:

  • • For items under $1,500: Works like self-managed (pay → claim)
  • • For items over $1,500: Need pre-approval quote first
  • • At Angel Link: Currently selling consumables under $1,500 through Shopify

Best for: People with simple needs who prefer NDIS to handle everything.

AspectPlan-ManagedSelf-ManagedNDIA-Managed
Who pays providerPlan managerYou (claim back)NDIS portal
Invoice sent toPlan managerYouYou
Payment termsHandled by PMPay upfrontPay upfront
FlexibilityMediumHighLow
Admin burdenLowMediumMedium
Shop anywhere?YesYesRegistered only

Not sure which you are? Check your NDIS plan document or contact your LAC (Local Area Coordinator).

How to Purchase NDIS Consumables from Angel Link

1. Browse Products

Visit shop.angellink.com.au and browse continence and wound care products

2. Add to Cart

Select quantities, sizes, and absorbency levels you need

3. Checkout

Enter your NDIS number and plan manager details (if plan-managed)

4. Receive Invoice

We automatically generate your NDIS-compliant invoice

5. Delivery

Dispatched from NSW warehouse within 1-2 business days

NDIS Invoicing Explained

What makes an invoice NDIS-compliant? We handle all of this automatically for you.

Required information:

Provider business name (Angels Link Nsw Pty Ltd)
Provider ABN (88681851767)
Provider contact details
Your name (NDIS participant)
Your NDIS number
Your delivery address with postcode
Support item numbers (NDIS codes)
Quantity and unit price for each item
Date of support (order date)
Total invoice amount
GST component ($0.00 for NDIS items)

How we handle mixed orders:

If you buy both NDIS and non-NDIS items, we split the invoice:

NDIS Items: $156.00 (GST-free)
Private Items: $22.00 (inc. $2.00 GST)
Total: $178.00

The NDIS portion is clearly marked "NDIS Claimable" and the private portion shows "Not NDIS Claimable - Participant Pays"

Plan-managed customers: Your plan manager receives the invoice automatically

Self-managed: You receive the invoice to submit through myplace portal

NDIS Support Item Numbers (Codes)

Every NDIS-claimable product has a support item number. These codes tell NDIS what category of support the product falls under.

03_093018070_0103_1_1

Continence Aids

For: Pads, liners, pull-ups, briefs, male guards, bed protection

03_093021078_0103_1_1

Wound Care Consumables

For: Dressings, bandages, tapes, advanced wound care products

03_093045133_0103_1_1

Personal Care and Skin Care

For: Barrier creams, cleansing wipes, skin protection products

You don't need to memorize these codes. All our products show the correct NDIS code on the product page, and we include them automatically on your invoice.

View official NDIS price guide

Frequently Asked Questions

Yes! We automatically split your invoice to show NDIS-claimable items separately from private purchases. The NDIS portion is clearly marked "NDIS Claimable" and the private portion shows "Not NDIS Claimable."
Enter them at checkout. Look for the "NDIS Details" section where you can add your plan manager's name and email address.
Yes, we ship to all Australian states and territories. Free shipping on orders over $50.
Metro NSW: 2-3 business days | Regional NSW: 3-5 business days | Other states: 5-7 business days
Contact us for a quote at admin@angellink.com.au or call 0433 336 886. We'll help you get pre-approval from NDIS.
Yes, most wound care supplies are claimable under NDIS code 03_093021078_0103_1_1.
Contact your plan manager or LAC to discuss budget adjustments. You can also purchase privately and claim later if your plan is renewed.
Contact us for urgent orders. We can arrange express shipping for an additional fee.
30 days on unopened items. See our How to Order page for full details.
Yes, Angels Link Nsw Pty Ltd (ABN 88681851767) is a registered NDIS provider.
Our products are primarily for NDIS customers. Contact your health fund for coverage details.
Contact us within 48 hours at admin@angellink.com.au. We'll arrange a replacement at no cost.

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